FAQs

1. What kind of Embroidery do you offer.

We offer direct to garment embroidery service, this means within reason we can embroider your logo to practically anything that can be embroidered.

Our most popular item's include:

Polo Tops.

T-Shirts.

Hooded Sweatshirts.

Fleeces.

Baseball Caps and most other headwear.  


If it has easy access we can embroider it, please contact our friendly and skilled staff who are on hand to advise you if your garment is suitable for embroidery.

2. What are your prices .

We do not have set prices for logo's as we feel the best way is to price each logo singly. We are then able to be competitive, we feel that working personally with you offers a better customer relationship.

If you would like a full quote than please visit our quotation page where you will be able to describe what you require as well as being able to upload any art work, jpeg or DST file.

3. What are the waiting times

When you are ready to place an order you will be advised on the date and time scales of your order. We aim to work within a competitive time scale, but as we work on a first come first served basis times scales may vary. 

As you can appreciate due to our commitments in the school wear business we do become very busy in the months of July to October this being our peak times, so we do advise that our waitIng times can be longer in these periods.

If you require an urgent job then please phone for advice on the time scale, we are a reliable company and we aim to work with our customers to meet their deadlines.

For large back designs and high volume orders we do ask that we have a reasonable time allowance, our work is of a high standard, this is our main aim, so with detailed logos or large designs please allow extra time.

4. I would like my design embroidered but not sure were to start.

We like to make things simple and hassle free for our customers. From an idea you like, to a drawing on a piece of paper, we are here to help and advise you step by step.

Our skilled staff will work with you on your requirement advising you along the way with help on colour choices best suited to your requirements, designing, and digitising you logo.

All it takes is a simple picture even a drawing and we do the rest .

It's that simple from a piece of paper to a beautiful embroidered garment of your own design.

We will sample your logo and make sure before any work starts that all parties are happy and satisfied with the design and colour structure.

So please let us do the work, and make your bespoke design go from an idea to a creation.

5. Do you offer trade accounts.

Yes, we can offer a trade account, if you are a business that is in retail and would like to set up a trade account we would need your company number and two references. 

If you are a new business and don't have any references please contact us first. 

Discounts. We will from time to time and at our absolute discretion, offer discounts based upon order quantity or for any other reason which the supplier may assign. Discounts are not a right of the customer and may be withdrawn at any time. Discounts are not negotiable. Initial setup and carriage charges are not included in discounts.